> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.leadscraper.eu/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Dashboard, Notifications & Help

Your dashboard is the control centre: this is where Leadscraper shows you what it has learned about **your own** company, alerts you to everything important, and gives you direct access to help. This article explains the three building blocks.

## Your Company Profile

When you connect for the first time, Leadscraper analyses your own company website and builds a profile of your business — shown on the dashboard as the **"What Leadscraper knows about your company"** card.

It breaks your business down into three lists:

- **What you sell** — your products and services.
- **Who you sell to** — the customer types you target.
- **Value proposition** — the benefits you lead with.

This profile feeds the AI audience and search suggestions and personalises the "Why this fits" reasoning on every lead. Use **Refresh** to re-analyse your website, or **Edit** to adjust the profile manually.

![On the dashboard, the "What Leadscraper knows about your company" card shows three columns — What you sell, Who you sell to, Value proposition — with the notification panel open beside it.](https://public.deimann.io/img/help-ls/dashboard_notifications.png)

## Notifications

The **bell** in the top navigation collects everything that needs your attention — with an unread counter. Typical alerts:

- Leads waiting for your rating.
- Learned patterns you should confirm.
- Borderline leads for you to judge (Fit / Not a fit).
- A critical **"automation paused"** alert when a scheduled search finds nothing across several consecutive runs.

When there is nothing to do, the panel simply shows **"All flowing — Leadscraper is learning."**

## Getting Help

An **in-product live support chat** (the speech bubble in the bottom right) is available to logged-in customers. It has **Messages** and **Articles** tabs, is answered by **"Hugo"** (AI) — with the team as backup — and already knows your account, your plan, and your search context.

![The live support chat "Hugo" opens in the bottom right as a speech bubble with "Messages" and "Articles" tabs.](https://public.deimann.io/img/help-ls/help_chat.png)

- New users also get a dismissible **"Getting started"** hint on the dashboard.
- You can also reach us by email at the support address shown in the app.

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*Related articles: "Quick Start — Account, Email & First Audience", "Demo, Consultation & How to Reach Us".*