Switching Plans & Managing Your Account

Your account should adapt to your needs — not the other way around. Whether you need more leads per month, want a larger allowance short-term, want to bring your team along, or are exporting your data: you handle most of it yourself in a few clicks, the rest runs through the chat in the bottom right. This article explains how plans, credits, and account settings fit together — and what concretely happens when you switch.

How credits work

At Leadscraper, the unit of account is the credit. The rule is simple:

1 credit = 1 delivered lead.

Each search delivers up to 10 rated leads and costs up to 10 credits accordingly. A credit is only deducted when a lead is actually delivered to you — not for candidates the system sorts out during reasoning.

Important to understand, because it directly affects your plan switch:

• Monthly credits reset on the renewal date. The monthly allowance is "use-it-or-lose-it" — unused monthly credits expire at the end of the billing period.
• Separately purchased credit packages and trial credits stay permanently. They don't expire and are not affected by a plan switch.
• A new billing period starts with the new allowance. With every renewal you receive the full monthly allowance of your plan.

That means: when you switch plans, you don't lose any already-purchased package credits — a switch only changes how many new credits you get each month going forward.

The subscription plans at a glance

There are three monthly plans. They differ in the monthly credit allowance:

100 credits equal 10 searches per month, 250 credits 25 searches, 500 credits 50 searches.

If you need significantly more on a one-time basis — say, for a larger campaign — there are also one-off packages that top up your balance permanently, without a running subscription:

One-off packages aren't tied to a monthly cycle: the credits are in your account immediately and stay until you use them.

Upgrading your plan

You can switch to a larger plan any time — directly in the app at my.leadscraper.de in the billing / plan section.

What happens on upgrade:

1. The higher plan becomes active immediately.
2. You get the credit difference between the old and new plan credited right away — you don't have to wait until the next billing date.
3. From the next cycle, you then receive the new plan's full allowance.

Example: you're on Basic (100 credits/month) and switch to Starter (250 credits/month). The difference of 150 credits is credited to your account immediately. From the next billing date you receive 250 credits per month.

Downgrading your plan

You can switch to a smaller plan just as easily. What happens:

1. The downgrade takes effect at the end of the current billing period — not immediately. You keep the larger plan until then.
2. From the next cycle, you receive the smaller plan's allowance.
3. Already purchased package credits are not affected.

Cancelling

You can cancel any time — without minimum term, without notice period. Cancellation also runs through the Stripe portal (Billing → Manage Cards → Cancel Subscription). More details in the article Cancelling your subscription.

Frequently asked questions

What happens to my existing credits when I switch plans?
Separately purchased package credits stay with you regardless. Monthly credits from the current period are not affected by an upgrade; on a downgrade they remain until the end of the period.

Can I switch plans multiple times?
Yes. You can upgrade or downgrade any time — there's no limit.

When does the new plan take effect after an upgrade?
Immediately. The credit difference is credited right away, and the next billing cycle starts with the new plan's full allowance.

Updated on: 23/06/2026